Wine & Champagne Gifts (A Unit of Arjungera LLC wineandchampagnegifts.com) is committed to bringing you the finest products and superior customer service. We take pride in making certain that each item ordered is delivered in a timely manner and in excellent condition, and to do so, we partner with professional shipping companies.
We strictly abide by the law and adhere to delivering orders lawfully. Our delivery services are active Monday–Friday, and same-day deliveries are accessible for selected areas of Virginia, even on weekends.
If the courier delivers the parcel to an access point, an email will be sent with the pickup details. Collection must take place from the access point within 4-5 business days.
Please review the following guidelines and suggestions so that we can best deliver your carefully selected gift. Any questions? Please call +1 202-459-8489 or email contact@wineandchampagnegifts.com; our customer service staff will be happy to help you.
Same-Day Delivery IN VA & Washington, D.C.
We also provide same-day delivery in some cities in Virginia And Washington, D.C. The same-day delivery fee will be $50, and orders must be placed before 2:00 p.m. EST. The list of cities for same-day delivery is Ashburn, Sterling, Herndon, Reston, Tysons, Falls Church, Arlington, Leesburg, Potomac, McLean, Vienna, Oakton, Fairfax, Great Falls, Pimmit Hills, Clifton, Chantilly, Centreville, and Annandale.
Delivery within VA
We try to deliver the product in 24 to 48 hours in Northern Virginia, as long as it is ordered by 6 PM. For the rest of VA deliveries, it takes 3 to 5 business days. We charge $20 to $60 for delivery within VA. An adult (over the age of 21) signature is required for delivery.
Age Requirement
You must be at least 21 years of age to purchase wine gifts. By placing an order through our website, you are representing yourself to us as at least 21 years of age. We reserve the right to ask for proof of identity before processing an order. An adult (over the age of 21) signature with proof of age verification is required at the time of delivery. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left.
Delivery Address Guidelines
Please complete all applicable fields.
A phone number is mandatory. We do not deliver to P.O. Boxes or APO addresses and outside the United States.
Due to the alcohol content, an adult signature is required upon delivery
We deliver during business hours; please use an address where you know the recipient or another adult will be available to sign for the parcel.
At companies, we will deliver at the reception desk. The name of the recipient is always on the box, so the recipient can easily be informed. The delivery from the reception desk to the recipient is the responsibility of the company.
Carrier and Delivery Times
We use UPS as our main shipper for shipping beverages outside of VA. Delivery Services We Offer:
Ground Service: approximately 1-6 business days in transit
3 Day Select: 3 business days in transit
2nd Day Air: 2 business days in transit (On Customer Special Request)
Next Day Air: 1 business day in transit (On Customer Special Request)
All orders will be confirmed via email and processed within one business day. We will contact you by the end of the next business day if there are any problems with your order. You will be promptly notified by email of any unexpected delays in processing and/or shipping. During times of bad weather (including excessive heat or cold), we recommend using 2nd Day or Next Day shipping to avoid spoilage.
Wine and Champagne Gifts' Responsibilities
Wineandchampagnegifts.com accepts responsibility for the timely delivery of your order in accordance with the selected shipping method.
We are not responsible for failed deliveries when:
The customer provides an incorrect or outdated address.
The gift recipient is on vacation and/or not available.
The customer does not promptly (within 24 hours) provide a corrected or new delivery address.
The parcel was not retrieved from an access point within 4-5 business days.
Severe weather conditions occur (snow, ice, floods, etc.).
If the delivery company has to return a gift for any of the above reasons (except for severe weather conditions), neither the gift nor the shipping will be refunded.
However, the customer may request to reship the gift if he or she agrees to pay for shipping a second time. If the address was incorrect or outdated at the first delivery attempt, we will only reship the gift if a new delivery address is provided by the customer. Please note that an extra fee will apply if the customer wishes to reship items.
Shipping Notes
An adult signature (over the age of 21) with proof of age verification is required for delivery. Any request made to leave a package without the signature will be ignored, and no exceptions will be made. If you are unable to sign for your wine at the time of delivery, you can arrange to pick up your package at your local UPS facility. UPS will generally hold a package for 5 business days for will-call pickup.
All shipping charges are nonrefundable if packages are returned due to incorrect addresses or unavailable receivers (in both cases, UPS will contact the receiver or sender to remedy the situation; it is the responsibility of the receiver to provide the correct shipping address and sign for the package). There will also be a reshipping fee if the package needs to be reshipped or a change of address must be made.
Shipping Methods and Commitments
We send an email with tracking information to all our customers. If you have any questions about the tracking information or the shipment of your order, you may contact our customer service department: call us at +1 202.459.8489, or email us at contact@wineandchampagnegifts.com.
Billing Information
Orders placed on this website are not final. Your credit card is not charged automatically. A charge is put on your credit card after the product has been packed and the order is deemed complete. Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card, you will be informed, and the order will not be processed until we hear from you.
In-Store Pickup
No store pick-up.
Questions?
If you have any further questions about our shipping policy, please feel free to contact us. Phone: 202-459-8489
E-mail: contact@wineandchampagnegifts.com
Note: In the event that there is a seasonal shortage of any item(s), an item(s) of equal or greater value will be replaced.