Yes, we offer gift basket customization. You can select a different gift basket or gift set available on our website and swap bottles based on the available options. Whether you're celebrating a birthday, anniversary, holiday, or another special occasion, our team can help you choose the option that best suits your needs. Reach out to us via email at contact@wineandchampagnegifts.com, live chat, or call us at 202-459-8489, and our team will guide you through the available choices.
Yes, wine substitutions are available in most cases. Contact us before ordering with your preferred variety (red, white, rosé, or sparkling) and price range. We will match your request subject to availability. Note that substitutions may affect the total price.
Yes, you can include a personalized message or gift note with your order. Simply add your message at checkout, up to 150 characters. The card is printed in elegant script and placed prominently inside the gift.
Engraving is available on select items. Contact our team, and we will reach out with all the details and available options.
Yes, every item is individually wrapped using tissue paper and shredded cushioning, and then secured with protective padding. Glass items (bottles, flutes) have additional bubble wrap. The overall arrangement is hand-packed for both visual appeal and transit safety. Unwrapping is designed to be a gift experience in itself.
Yes, all bottles arrive ready to be opened and enjoyed. However, while red wines can be enjoyed at room temperature right away, we highly recommend chilling whites, champagnes, and sparkling wines before serving. For the best tasting experience and optimal flavor, please refrigerate sparkling selections for at least two to three hours to allow the bubbles to settle and reach the ideal serving temperature.
Yes, all wine bottles we include are the standard 750ml size unless another option is specified in the product description. We also offer alternative selections, such as tasting miniatures, Magnums (1.5L), Double Magnums (3L), and 6L formats.
Our collections feature a curated selection of reds, whites, rosés, sparklings, champagnes, and sweet dessert wines, all hand-picked from top-rated vineyards across the world. Each bottle is chosen to complement the gourmet pairings in the basket. Because our selections vary, specific details regarding the wine type, origin, and aromatic profile are listed directly on each individual product page.
All gourmet items in our gift selections are fully shelf-stable and do not require refrigeration prior to opening. The artisanal cheeses, charcuterie, and chocolates are vacuum-sealed or individually wrapped to remain perfectly fresh at room temperature during transit and storage. However, once opened, any remaining cheeses and meats should be refrigerated to preserve their quality.
All food items have a minimum shelf life of six months from your order date, with exact best-by dates printed directly on the individual packaging. Typically, chocolates remain fresh for 12 or more months, while cured meats and hard cheeses are fully shelf-stable for six to nine months when unopened.
No. Once opened, champagne should be enjoyed within one to three days, while the premium chocolates will stay fresh for 12 or more months when stored in a cool, dry place, so the chocolates far outlast an opened bottle of champagne. However, when it comes to unopened champagne, which can last two to three years, the chocolates may actually perish before the champagne expires.
Each selection is a vacuum-sealed variety of hard or semi-hard cheese chosen specifically for its durability during shipping. These artisanal cheeses remain perfectly safe and fresh at room temperature for the entire duration of transit, up to seven days. Please note that while they are fully shelf-stable during delivery, they should be refrigerated after opening to preserve their quality.
The basket contains items that may include common allergens such as dairy, gluten, tree nuts, and soy. It is not certified gluten-free, vegan, or kosher unless specifically labeled. A full ingredient list is available on request, so please email us before ordering if you have specific dietary needs.
Yes. Our gourmet items are carefully sourced from trusted artisan producers and premium suppliers. Baskets are assembled close to the shipping date to ensure freshness upon arrival, and all products are within their best-by dates at the time of dispatch.
Yes. We offer a range of non-alcoholic alternatives perfect for recipients who do not drink. Our selection includes 0% alcohol beverages, refreshing peach cider, and thoughtfully curated options such as chocolate baskets and cheese baskets, among others. You can also contact us for customization to create a personalized gift basket tailored to your recipient's preferences.
Yes. We offer customization on our gift baskets, allowing you to swap, add, or remove snacks and food items based on your preferences or dietary requirements. Whether you are looking to accommodate allergies, personal taste, or a specific theme, we are happy to help create the perfect basket for your recipient. Simply contact us before placing your order and our team will work with you to build a personalized gift basket tailored to your needs.
Yes, you can request changes to your engraved design or custom label after placing your order. However, changes can only be made if your request is received before the bottle has been engraved or prepared for shipment. If your bottle has already been engraved, personalized, or is ready to ship, we may not be able to make any changes. To request a modification, please contact us as soon as possible by email or phone with your order number and the updated design details. We will do our best to accommodate your request before production begins.
Yes, all painted and printed designs on our bottles are sealed with a waterproof lacquer coating. The bottle can be wiped clean with a damp cloth without damaging the artwork. We do not recommend submerging it or exposing it to prolonged moisture.
Yes, our product images represent exactly what you will be receiving. We don’t use food styling or other non-included prop items. Any seasonal substitution (for example, different types of crackers) may occur, but they will be equal in terms of quality and value. When there is going to be a major difference from the original product, we let you know prior to shipping.
Yes, the gift box is sturdy, high-quality quality, and designed for reuse. Many recipients repurpose it for storage, keepsakes, or re-gifting. The box is made with a secure closure and holds up well to normal reuse.
We have a basket for every occasion. You can choose from a wide selection suited for birthdays, weddings, anniversaries, corporate milestones, formal gatherings, and more. You can also customize your gift basket for a better gifting experience.
Gift boxes come in beautiful premium gift packaging by default, so no need to add extra wrapping. If you would like your basket to match a specific occasion such as a holiday or birthday, seasonal packaging options including ribbon colors, themed tissue paper, and holiday gift tags are also available. Visit the product page or email us to see what seasonal options are currently available.
